Enters changing reservation information into computer system.
Responds to guests' requests or inquiries courteously and promptly.Maintains a working knowledge of the property, as well as special events on and near property, in order to advise guests of same, whenever possible.Responsible for providing accurate, timely information to guests about hotel policies, services and amenities, ensuring optimum guest service and satisfaction.ĮSSENTIAL DUTIES AND RESPONSIBILITIES include the following: Join an award winning hospitality organization that encourages and rewards team effort and a culture that is goal oriented, success driven, and consistently fair to employees, guests, and community members.